Hamlet Tagic Hero or Insane Madman Essays - Characters In Hamlet

Hamlet: Tagic Hero or Insane Madman Teacher Owens English 2410 11 April 2014 Hamlet: Tragic Hero or Insane Madman William Shakespeares Hamlet is a confused and charming play. Hamlet has get back to Denmark to grieve the demise of his dad, who he profoundly appreciated. Upon his appearance he discovers his kin in festivity and celebration, since his uncle, who had expected his dads seat, had likewise hitched Hamlets mother. Slightness, thy name is lady!/A little month, ere those shoes were old/With which she followed my poor dads body,/Like Niobe, all tears:- - why she, even she,,/O God!......She wedded. O, most underhanded speed, to post/With such mastery to forbidden sheets!/It isn't, nor it can't come to great:/But break, my heart, for I should hold my tongue (1.2.146-159)! Hamlet appeared to be acting as needs be with the circumstance. While every other person commended, he offered approach to grieving his late dad. After the gathering has finished, Horatio, a companion of Hamlets takes me to see a phantom. Others have seen this specter, a few watchmen and Horatio himself have laid eyes upon it. The watchmen and Horatio take Hamlet to the stage where the apparition, was last sited. The phantom, who was a dream of his dad, appeared to Hamlet and let him know of his homicide because of his sibling, Claudius. He requests that Hamlet save the sovereign and leave her to paradise (1.5.86). He advised Hamlet to slaughter Claudius and retaliate for his homicide. This makes way for the Hamlets drop into frenzy, or did he truly go distraught? Hamlet had been away for quite a while at school where he was preparing in theory and different investigations which would permit him to accept his dads seat. He was preparing to be a legislator not a killer. Hamlet is a keen and sensible individual. He is torn with regards to what to do in this circumstance and given his experience and his preparation, he begins att empting to demonstrate Claudius is blameworthy, to mitigate his soul. Two school mates stay with Hamlet at the lord and sovereigns demand. They are long-lasting companions of Hamlet and have come to remove him before he raises any more ruckus. Hamlet is canny to their ramblings with regards to why they are there. They question Hamlet with respect to his franticness, to which Hamlet answers I am distraught north-north-west: when the breeze is southerly/I know a bird of prey from a handsaw (2.2.145-146). In the wake of becoming aware of a troupe of players coming into town, Hamlet enrolls the gathering to play out a play where an old ruler is killed on account of his sibling. Sick have the players/play something like the homicide of my dad/before mine uncle: Ill watch his looks:The soul that I have seen/May be the villain; Hamlet is extra cautious not judge Claudius too early, so he enrolls Horatio to watch Claudius from an alternate vantage point to survey the rulers blame. After the play is done and Horatio confirms the response that the ruler worked out as expected, Hamlet goes looking for Claudius to deliver is his retribution. He discovers Claudius in petition. The main thing that was keeping Hamlet down was the Claudius may go to paradise in the event that he murdered him while in supplication. Hamlet needs Claudius soul to endure the outcomes of his activities (3.3.74-97). One may inquire as to why didnt Hamlet take that fortunate second to vindicate his dad and kill his killer. He could have guaranteed craziness in his melancholy. Hamlet left Claudius there and went to discover his mom and go up against her. Obviously, he was wiped out with melancholy and outrage and required her to listen to him. At the point when he got to her room, she feared him and got out for help. Hamlet saw the structure behind the drapery, and accepted it was Claudius and continued to cut him. Hamlet indicated no regret since he felt that he was supported in slaughtering the rulers rodent. The ruler at that point requested Guildenstern and Rosencrantz to remove Hamlet to England where he had solicited the King from England to guillotine him. Hamlet got wind of the news and his late dads seal to

Coming of Age in A Tree Grows in Brooklyn :: essays research papers

Betty Smith’s A Tree Grows in Brooklyn presents the issues of a little youngster transitioning, when she is confronted with new difficulties and must defeat deterrents. All through the book the hero, Francie Nolan finds herself developing as she battles with depression, the loss of guiltlessness and an existence of neediness in a Brooklyn ghetto. This subject is apparent in (1.) her adoration for books which she utilizes as friendship, (2.) her point of view toward the world as she develops lastly, (3.) her acknowledgment that so as to prevail in life she should get training and strive to do it. Probably the greatest test Francie faces while growing up is depression. As a small kid living in a Brooklyn ghetto, Francie has no companions her age. Different youngsters either view her as excessively calm or avoid her for being distinctive due to her broad jargon. Betty Smith portrays how the vast majority of Francie's youth days are spent: in the warm summer days the friendless kid sat on her stoop and imagined scorn for the gathering of youngsters playing on the walkway. Francie played with her fanciful friends and made accept they were superior to genuine youngsters. Be that as it may, at the same time her heart beat in cadence to the piercing misery of the tune the kids sang while strolling around in a ring with hands joined. (106). Francie is desolate, and yearns to be incorporated. As Francie develops, she encounters an alternate sort of dejection. Betty Smith depicts her emotions as she watches her neighborhood: spring came early that year and the sweet warm evenings made her anxious. She strolled here and there the lanes and through the recreation center. Furthermore, any place she went, she saw a kid and a young lady together, strolling affectionately intertwined, sitting on a recreation center seat with their arms around one another, standing intently and peacefully in a vestibule. Everybody on the planet however Francie had a darling or a companion she was by all accounts the main desolate one in Brooklyn without a companion. (403). Dejection is a steady test for Francie yet it is through her forlornness that she finds another buddy in her books. Francie peruses as an option for her absence of companions and allies. It is through her adoration for perusing that Francie builds up her broad, modern jargon. Her books lead her into development and assist her with figuring out how to be autonomous and conquered her numerous hardships.

Diagnostic Changes in the DSM-V for Eating Disorders

Diagnostic Changes in the DSM-V for Eating Disorders Eating Disorders Print Diagnostic Changes for Eating Disorders in the DSM-V By Susan Cowden, MS facebook linkedin Susan Cowden is a licensed marriage and family therapist and a member of the Academy for Eating Disorders. Learn about our editorial policy Susan Cowden, MS Medically reviewed by Medically reviewed by Steven Gans, MD on August 05, 2016 Steven Gans, MD is board-certified in psychiatry and is an active supervisor, teacher, and mentor at Massachusetts General Hospital. Learn about our Medical Review Board Steven Gans, MD Updated on October 18, 2019 Tom M Johnson / Getty Images More in Eating Disorders Symptoms Treatment Diagnosis Awareness and Prevention Considered the bible of the psychiatric and mental health world, the American Psychiatric Associations Diagnostic Statistical Manual of Mental Disorders (DSM) sets the criteria needed to diagnose certain mental disorders. Diagnostic changes in new editions carry significant weight with mental health professionals, and with the release of the  fifth edition (DSM-V), criteria for eating disorders underwent major changes. In several cases, its now easier for clinicians to diagnose someone with an eating disorder compared to the earlier edition DSM-IV-TR, which was published in 2000 and had more finite definitions. Heres a brief synopsis of the changes in the DSM-V for diagnosing eating disorders. Binge-Eating Disorder For the first time, the DSM-V includes binge-eating disorder as a fully recognized and diagnosable disorder. The DSM-IV-TR had previously included binge-eating disorder as a provisional list of criteria “for research purposes.” Essentially, the previous edition had viewed binge-eating disorder as too new to decipher the appropriate criteria. Ideally, this change should provide more validity to those who are struggling with binge eatingâ€"in which people typically eat more quickly than normal, eat until theyre uncomfortably full, or eat alone out of shameâ€"and will hopefully provide them with more coverage and treatment options, as well. Diagnostic Criteria for Binge-Eating Disorder Anorexia Nervosa The DSM-V made two major changes to the way anorexia nervosaâ€"a condition associated with restricted food intake, fear of weight gain, and distorted body imageâ€"is diagnosed, broadening its definition: Bodyweight: In the DSM-IV-TR, a persons weight had to be at or under 85% of the ideal body weight (according to the body mass index, or BMI) to be diagnosed with anorexia nervosa, thus excluding those who were suffering but hadn’t yet lost enough weight to be officially diagnosed. In the update, DSM-V qualifies diagnosis if the person has reached a “significantly low weight,” giving treatment professionals the autonomy to specify the severity of the disorder.Menstruation: Previously, women had to have three or more skipped periods to be diagnosed with anorexia nervosa. Now, teen girls and women no longer have to have lost their periods (a condition technically called amenorrhea). Diagnostic Criteria for Anorexia Nervosa Bulimia Nervosa Bulimia nervosa is characterized by purging (self-inducing vomiting or using laxatives) or non-purging (fasting or excessive exercise) behaviors, and the DSM-Vs definition has changed in three significant ways: Frequency of behaviors: The DSM-V criteria for bulimia nervosa require binge eating and compensatory actions to occur for at least once a week for at least three months compared to the DSM-IV-TRs definition, which had a more narrow window of at least twice a week for at least three months.Categories: While the former edition listed separate classifications for the purging type of bulimia nervosa and the non-purging, these types are lumped together in the DSM-V, as clinicians now recognize that people with the disorder can engage in a variety of behaviors.Phases of recovery: Professionals can currently specify whether the person is in partial or full remission from the disorder, and how severe their disorder is based on the frequency of binge and purging episodes as well as how much the disorder affects day-to-day life. Diagnostic Criteria for Bulimia Nervosa Other Types of Feeding or Eating Disorders The DSM-V update also included two other forms of eating disorder: other specified feeding or eating disorder and unspecified feeding or eating disorder, which had been previously lumped together as eating disorderâ€"not otherwise specified in the DSM-IV-TR. Here are the ways they differ, according to the new edition: Other specified feeding or eating disorder: This term is more specific and applies primarily to people with some or most of the symptoms of anorexia nervosa, bulimia nervosa, or binge-eating disorder but either haven’t lost enough weight, aren’t experiencing symptoms often enough, or haven’t been suffering long enough to qualify for a full diagnosis. It also includes purging disorder, which occurs when someone uses purging behaviors but does not engage in binge-eating behaviors (as in bulimia nervosa).Unspecified feeding or eating disorder: This broader category encompasses problems that don’t fit into any current category or when the diagnosing professional doesn’t have enough information (such as in an emergency room). Diagnostic Criteria Is a Work in Progress Its important to note that the DSM is always, and always has been, a work in progress. There continue to be debates and disagreements among professionals about even the most current diagnostic criteria. However, the definitions included in the DSM do provide researchers and clinicians with a language for talking about and describing sets of symptoms many people are struggling with and that need treatment. A Word From Verywell Eating disorders can be a complicated, emotional journey for both the person living with the disorder as well as their family and loved ones. While recovery can be a physical and mental struggle, it is possible. If you or someone you know is experiencing some or all of the symptoms of any eating disorder, please consult with a physician, dietitian, or mental health professional for assessment and treatment. 9 Essential Facts About Eating Disorders

The Effects Of Shale Gas On Global Warming And Climate...

Sergio Rodriguez Sci. 351A Due: 07-30-15 The Effect of Shale Gas on Global Warming and Climate Change and the Environment Global warming is a very disputed issue due to the fact that in every situation, there are two sides to a story. Some believe global warming is not an issue seeing as there have been trends in the past that indicate that the world changes constantly and that it will once again come to its natural order. Like geologist Charles Lyell once stated with his idea of uniformitarianism, that the Earth is shaped by the same processes still in operation today. Also, James Hutton stated that, â€Å"The future will resemble the past†, meaning that the events happening today, have already occurred, therefore they will happen once again†¦show more content†¦Shale is a soft, fine sedimentary rock that formed from consolidated mud or clay. It contains shale gas that is trapped within the shale formations which are rich in petroleum and natural gas. Studies have shown that 3.6% up to 7.9% of methane from shale gas escapes through venting and leaks into the atmosphere over a lifetime of a well. Methane emissions are considered to be at least 30% higher in concentration than conventional gas. That is, pools in which wells can be drilled so that oil and natural gas flow naturally and can be pumped to the surface. Methane is a powerful greenhouse gas with a global warming potential that is far greater than that of carbon dioxide. Shale gas contributes substantially to the greenhouse gas footprint on a shorter time scale, and results have shown that it leaves a 20% greater footprint than coal. Natural gas is being used as a transitional fuel which allows for further dependence on fossil fuels, yet reducing the green house gasses (GHG) when compared to oil and coal. In the 1990’s the United States produced its oil and gas through the use of conventional reservoirs, but in 2009, unconventional production took the lead. There is really not much of a difference between conventional an d unconventional gas, but they are described as a â€Å"sponge and clay† production process. Gas is extracted far more easily though the use of conventional production, but in turn

Chronological Record of Various Acts that were Implemented...

The Indian Judicial System is described as a system which is partly a continuation of the legal system, established by the British and follows a structure which is a combination of American Legal System and the British Legal System. It follows a hierarchical construction in the order of the court with Supreme Court (SC) at the top, followed by the High Court (HC), further followed by the District Courts (DC). The Indian Judicial System is an independent entity, which does not fall under the control of the government and its various branches. The treatment of persons with mental illness has been documented in the ancient Ayurvedic texts, but introduction of a separate institution for the sole purpose of the care of the mentally ill is a†¦show more content†¦This Act intended to do away with the discriminations that were present in the previous Act with respect to sharing of benefits in relation to non-disabled persons. It also aimed at putting a stop on abuse and exploitation of persons with disability (PWD). It required the government to carry out inclusive development plans that would help in the integration of PWD in social mainstream. Under this, mental retardation and mental illness are categorized as conditions of disabilities. Therefore, person with mental illness were eligible for the benefits available to persons with disability. After this came the National Trust Act, 1999; this was enacted for the welfare of persons with autism, cerebral palsy, mental retardation and multiple disabilities. The Act aimed to empower these people and make it possible for them to live as independently as possible and live closely and within the community they belong to so that they can have equal access to the various opportunities, further enabling them to protect their rights . In 2006, India with many other countries signed the United Nations Convention for Rights of Persons with Disabilities- 2006 (UNCRPD, 2006). These countries were to reshape their laws in accord to the requirements of UNCPRD. The UNCPRD was adopted by the parliament of India in May, 2008. This saw a major change taking place with respect to the social welfare ofShow MoreRelatedAn Evaluation of an on-Farm Food Safety Program for Ontario Greenhouse Vegetable Producers; a Global Blueprint for Fruit and Vegetable Producers51659 Words   |  207 Pagesblueprint for fruit and vegetable producers Benjamin J. Chapman University of Guelph, 2005 Advisor: Professor Douglas A. Powell Fresh fruits and vegetables have been increasingly linked to cases of foodborne illness. Many produce farmers have implemented on-farm food safety strategies, employing good agricultural practices focusing on water, handling and sanitation to reduce risk. 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A Doll’s House a Marriage Revealed Free Essays

In the play A Doll’s House, by Henrik Ibson, Torvald and Nora have an unacceptable marriage that only leads to problems. The marriage, and the household, is overrun by male dominance that prevents Nora and Torvald from complete love and marital respect. Relating to the play’s name, Torvald treats Nora, and even his children, as his dolls, expecting them to be as he wants. We will write a custom essay sample on A Doll’s House: a Marriage Revealed or any similar topic only for you Order Now As the play progresses, we see the truth of the. The play was set in the late 1800’s, so in this time it was customary for the man to be the provider and the woman do what she is told. However, Torvald took it to the next step in believing that Nora and his kids were there for him to dictate in every way. Nora doesn’t help the situation as she has become fully dependent on Torvald, just as she was with her father. Torvald seems to take this to his advantage and uses her for whatever he wants or needs, right down to whom she is supposed to speak, and what she has to tell Torvald. After Krogstad confronts Nora about putting in a good word for him, Torvald comes in and begins to question Nora about it, at a point in which they exchange these words: HELMER: Nora, Nora, and you could fall for that? Talk with that sort of person and promise him anything? And then in bargain, tell me an untruth? NORA: An untruth–? HELMER: Didn’t you say that no one had been here? (wagging his finger) My little songbird must never do that again. A songbird needs a clean beak to warble with. No false notes. That’s the way it should be, isn’t it? Yes, I’m sure of it. And so, enough of that. As it can be seen, Torvald puts the hold on Nora that she can only have certain relations, and if he asks of something she must tell him everything. This kind of hold can make any serious matter somewhat tense, or even awkward, which is why their marriage lacks anything beyond light and playful. Torvald refers to Nora with nicknames such as â€Å"squirrel† and â€Å"spendthrift†, which are little pet names he has given her that show what place he puts her in. He uses these names when he is having her do something he wants her to do, Nora seems to like these names, and whenever referred to as one, she does little dances and acts to keep Torvalds’ attention. Due to how Nora’s father was, she is used to this kind of treatment where she is Torvalds’ doll, and he does with her what he wants. It has made her completely dependent on him and allows him to make every decision for her, from what she and the kids should do, to what costume she is to wear to their party. As the play progresses, we see the realization build up more and more in Nora as things with Krogstad and the loan forgery become more and more involved. She becomes a little more distant form Torvald every time they have a conversation, and his ways don’t change. At the end, Torvald receives Krogstads’ letter revealing what all is truly going on, and that Nora forged her father’s signature to get money to save Torvald’s life. Krogstad will be using it to his advantage, and Torvald unleashes his anger on Nora, demeaning her and claiming she has practically ruined his life. In the midst of his raid, he lets it all be known: HELMER: Oh, what an awful awakening! In all these eight years—she who was my pride and joy—a hypocrite, a liar—worse, worse—a criminal! How infinitely disgusting it all is! The shame! I should have suspected something of the kind. I should have known. All your father’s flimsy values have come out in you. No religion, no morals, no sense of duty—Oh, how I’m punished for letting him off! I did it for your sake, and you repay me like this! Torvald continues on, until Krogstad sends another letter to let Torvald know that things have changed and he needs not to worry. At this point, Torvald begins to act like everything is okay and Nora should feel the same, but she has decided to leave. Nora and Torvald sit down and she begins to tell him how she really feels. She finally realizes that she is his doll, and not even her own person. She now wants to go out on her own and find her own thoughts and beliefs and become someone real. In conclusion, they come to see that in their eight years of marriage, there has never been real true love, or any true communication, which ultimately brought the marriage. Torvald doesn’t seem to quite grasp it all, or why the greatest miracle would be their living together in a true marriage. But, after all he has put her through, they could never live in true marital bliss, or even with just true feelings towards each other. How to cite A Doll’s House: a Marriage Revealed, Papers

Services Consumer Behaviour

There are five stages that a customer goes through before making the ultimate decision to make a purchase. These stages as noted by Lantos (2011) are problem recognition, information search, alternative evaluation, purchase decision, and post-purchase behaviour.Advertising We will write a custom essay sample on Services Consumer Behaviour specifically for you for only $16.05 $11/page Learn More Each consumer passes all these stages until a purchase is made. The essay is an attempt to describe how I progressed through the named stages of decision making while purchasing a tourism service. In addition, the essay explores how the concept of risk is perceived and managed while purchasing a tourism service. Moreover, the implications of the concept of risk with regard to the service provider of the tourism equation have been discussed. Prior to making a decision to purchase the tourism service, I followed the five stages of need recognition, problem awareness , information search, alternatives evaluation, service purchase and post-purchase evaluation (Lantos, 2011). The stages are represented in the diagram below as described by Tyagi and Kumar (2004). Figure 1: Stages of the decision process for purchase Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More During the problem recognition stage, the need to go on holiday triggered my desire to go on vacation. The desire to travel as a tourist was important as it aroused the need to search for important information on my impending tourism adventure. The information search phase is important as it helps the consumer in making wise decisions (Tyagi Kumar 2004). To acquire the necessary information, different sources such as personal sources, commercial sources, public sources and experience sources are used. In my case, I searched for the necessary information from commercial sources such tourist servi ce provider websites, major hotels, and tourist agencies. Since it was my first tourism adventure, it was important also to get more information from friends and relatives. Other sources of information that proved to be useful include newspapers, tourist magazines, catalogues, and internet advertisements. After information search, it was time to undertake an alternative evaluation. During this stage, I compared different tourist destinations and hotels. The comparison was based on the expected service quality, perceived risk, cost to be incurred, price offered, anticipated satisfaction, and any discounts offered. I compared different features of tourist destination based on the tourist services offered. After searching for alternatives, it was time to make the purchase decision. This involved the actual buying of the tourism service which was based on different factors. Some of the factors that I had to take into account during the purchase of the service include the opinions of fam ily and friends, recommendations and perceptions, available income, services offered by tourist agencies, and discounts offered.Advertising We will write a custom essay sample on Services Consumer Behaviour specifically for you for only $16.05 $11/page Learn More The final stage involved in service purchase decision making was post-purchase behaviour (Lantos 2011). In this stage, consumers experience concerns after the purchase decision has been made based on cognitive dissonance (Tyagi Kumar 2004). During this stage, I experienced mixed reactions on whether I had made the right decisions in purchasing the tourism service. To my consolation, the market of the tourism service pointed out that I had made the right decision as regards the purchase. After this experience, I can now recommend the service that I purchased to others. How Concept of ‘risk’ is perceived and managed Perceived risk can be described as the level of uncertainty while m aking a purchase decision relative to the outcome realized (Mitchell 1999). As a tourist, the concept of risk played an important role in the purchase decision making process. Given that it was my first time to undertake a tourism service purchase, the level of risk perception was very high. According to Dickson and Dolnicar (2004), perception of risk is very high among consumers especially in the tourism industry. In addition, risks perceived are influenced by social cultural aspects like demographics and level of income. In my case, family recommendations played an important role in reducing the perceived risks. During the purchase, the perceived risk was related to price, anticipated satisfaction and value for money. The question of whether the decision made is the right one always arises during the decision making process.Advertising Looking for essay on business economics? Let's see if we can help you! Get your first paper with 15% OFF Learn More Based on the rational choice theory, all consumers make rational decisions to maximize on purchased services or product. With respect to my tourism purchase, all potential risks were evaluated to achieve maximum satisfaction from the purchase. Perceived risk is managed through the use of available information on a particular service or product (Cunningham Gerlach, Harper 2004). This is normally high in service marketing because unlike products, services are intangible. As noted by Cunningham, Gerlach, and Harper (2004), availability of information on the services provided helps in the management of perceived risks. With respect to the purchase, availability of adequate information on the tourism service purchased reduced the perceived risks. In addition, information from friends and relatives reduced the perceived risks and aided in the decision making process. Availability of information through adverts and other media outlets aids the consumer in making a purchase decision withou t postponing (Cunningham et al. 2004). In the second and third stages, a consumer relies on personal recommendations and any available information that can reduce the perceived risk before a purchase is made. The aforementioned factors played an important role in managing perceived risks while I made decisions related to the purchase. Implications risk hold for service providers in tourism / hospitality Perceived risks hold some implications to the suppliers of tourism services. For instance, high levels of risk perception by consumers reduce the number of sales made by tourism providers. As noted by Dickson and Dolnicar (2004), risks play an integral role in the tourism industry since they enable service providers to offer the best services. In addition, risks enable service providers in the supply side of tourism and hospitality equation design high valuable brands which increase the level of trust (Mitchell, 1999). The higher the perceived risk of a certain product or service the lower the chance of the consumer purchasing that product or service. This affects the sales volumes of the product or service in question. Cunningham, Gerlach, and Harper (2004) opine that â€Å"an extremely high level of perceived risk can cause a consumer to postpone or avoid a purchase entirely† (p. 23). This means that if a consumer perceives the risk associated with a particular service will be high, and the consumer has the likelihood of postponing or avoiding the purchase. With respect to the service providers in hospitality or tourism sector high risk would make consumers avoid or postpone a purchase. Avoiding or postponing a purchase reduces the level of service sales and market share. In addition it exposes service providers to losses and low level of income. Conclusion The decision making process while purchasing a product or service entails different stages namely; need recognition and problem awareness, information search, alternatives evaluation, service purcha se ad post-purchase evaluation. Perceived risk is important as it assists the consumer to make effective decisions in order to maximize utility and achieve the anticipated satisfaction. Risk perception is managed through information search from multiple sources. In addition, personal recommendations assist consumers manage perceived risk in second and third stages. High level of risk reduces sales as it makes consumer avoid a purchase or postpone it. Reference List Cunningham, D F, Gerlach, J Harper, M D, 2004, ‘Assessing perceived risk of consumers in internet airline reservations services’, Journal of Air Transportation, vol. 9, no.1, pp. 21-35. Dickson, T Dolnicar, S, 2004. No risk, no fun – the role of perceived risk in adventure tourism. Sydney, University of Wollongong Press. Lantos, G P 2011, Consumer behavior in action: real-life applications for marketing managers, Sharpe, Armonk. Mitchell, V, 1999, ‘Consumer perceived risk: Conceptualisations an d models’, European Journal of Marketing, vol. 33, no. 1/2, pp. 163-195 Tyagi, C L Kumar, A 2004. Consumer behavior, Atlantic, New Delhi. This essay on Services Consumer Behaviour was written and submitted by user Artur0 to help you with your own studies. You are free to use it for research and reference purposes in order to write your own paper; however, you must cite it accordingly. You can donate your paper here.

Social, Economical, And Political Effects Of World War I Essays

Social, Economical, And Political Effects Of World War I Essays Social, Economical, and Political Effects of World War I "Everywhere in the world was heard the sound of things breaking." Advanced European societies could not support long wars or so many thought prior to World War I. They were right in a way. The societies could not support a long war unchanged. The First World War left no aspect of European civilization untouched as pre-war governments were transformed to fight total war. The war metamorphed Europe socially, politicaly, economically, and intellectualy. European countries channeled all of their resources into total war which resulted in enormous social change. The result of working together for a common goal seemed to be unifying European societies. Death knocked down all barriers between people. All belligerents had enacted some form of a selective service which levelled classes in many ways. Wartime scarcities made luxury an impossibility and unfavorable. Reflecting this, clothing became uniform and utilitarian. Europeans would never again dress in fancy, elaborate costumes. Uniforms led the way in clothing change. The bright blue-and-red prewar French infantry uniforms had been changed after the first few months of the war, since they made whoever wore them into excellent targets for machine guns. Women's skirts rose above the ankle permanently and women became more of a part of society than ever. They undertook a variety of jobs previously held by men. They were now a part of clerical, secretarial work, and teaching. They were also more widely employed in industrial jobs. By 1918, 37.6 percent of the work force in the Krupp armaments firm in Germany was female. In England the proportion of women works rose strikingly in public transport (for example, from 18,000 to 117,000 bus conductors), banking (9,500 to 63,700), and commerce (505,000 to 934,000). Many restrictions on women disappeared during the war. It became acceptable for young, employed, single middle-class women to have their own apartments, to go out without chaperones, and to smoke in public. It was only a matter of time before women received the right to vote in many belligerent countries. Strong forces were shaping the power and legal status of labor unions, too. The right of workers to organize was relatively new, about half a century. Employers fought to keep union organizers out of their plants and armed force was often used against striking workers. The universal rallying of workers towards their flag at the beginning of the war led to wider acceptance of unions. It was more of a bureaucratic route than a parliamentary route that integrated organized labor into government, however. A long war was not possible without complete cooperation of the workers with respect to putting in longers hours and increasing productivity. Strike activity had reached its highest levels in history just before the war. There had been over 1,500 diffent work stoppages in France and 3,000 in Germany during 1910. More than a million British workers stopped at one time or another in 1912. In Britain, France, and Germany, deals were struck between unions and government to eliminate strikes and less favorable work conditions in exchange for immediate integration into the government process. This integration was at the cost of having to act more as managers of labor than as the voice of the labor. Suddenly, the strikes stopped during the first year of the war. Soon the enthusiasm died down, though. The revival of strike activity in 1916 shows that the social peace was already wearing thin. Work stoppages and the number of people on strike in France quadrupled in 1916 compared to 1915. In Germany, in May 1916, 50,000 Berlin works held a three-day walkout to protest the arrest of the pacifist Karl Liebknecht. By the end of the war most had rejected the government offer of being integrated in the beaurocracy, but not without playing an important public role and gaining some advantages such as collective bargaining. The war may have had a leveling effect in many ways, but it also sharpened some social differences and conflicts. Soldiers were revolting just like workers: They [soldiers] were no longer willing to sacrifice their lives when shirkers at home were earning all the money, tkaing, the women around in cars, cornering all the best jobs, and while so many profiteers were waxing rich.

Quotes by Ahmed Skou Tour

Quotes by Ahmed Skou Tour Without being Communists, we believe that the analytical qualities of Marxism and the organization of the people are methods especially well-suited for our country.Ahmed Sà ©kou Tourà ©, first president of Guinea, as quoted in Rolf Italiaanders The New Leaders of Africa, New Jersey, 1961 People are not born with racial prejudices. For example, children have none. Racial questions are questions of education. Africans learned racism form the European. Is it any wonder that they now think in terms of race after all theyve gone through under colonialism?Ahmed Sà ©kou Tourà ©, first president of Guinea, as quoted in Rolf Italiaanders The New Leaders of Africa, New Jersey, 1961 An African statesman is not a naked boy begging from rich capitalists.Ahmed Sà ©kou Tourà ©, first president of Guinea, as quoted in Guinea: Trouble in Erewhon, Time, Friday 13 December 1963. The private trader has a greater sense of responsibility than civil servants, who get paid at the end of each month and only once in a while think of the nation or their own responsibility.Ahmed Sà ©kou Tourà ©, first president of Guinea, as quoted in Guinea: Trouble in Erewhon, Time, Friday 13 December 1963. We ask you therefore, not to judge us or think of us in terms of what we were or even of what we are but rather to think of us in terms of history and what we will be tomorrow.Ahmed Sà ©kou Tourà ©, first president of Guinea, as quoted in Rolf Italiaanders The New Leaders of Africa, New Jersey, 1961 We should go down to the grassroots of our culture, not to remain there, not to be isolated there, but to draw strength and substance there from, and with whatever additional sources of strength and material we acquire, proceed to set up a new form of society raised to the level of human progress.Ahmed Sà ©kou Tourà ©, as quoted in Osei Amoahs A Political Dictionary of Black Quotations, published in London, 1989. To take part in the African revolution it is not enough to write a revolutionary song: you must fashion the revolution with the people. And if you fashion it with the people, the songs will come by themselves.Ahmed Sà ©kou Tourà ©, as quoted in Osei Amoahs A Political Dictionary of Black Quotations, published in London, 1989. At sunset when you pray to God, say over and over that each man is a brother and that all men are equal.Ahmed Sà ©kou Tourà ©, as quoted in Robin Halletts, Africa Since 1875, University of Michigan Press, 1974. We have told you bluntly, Mr President, what the demands of the people are ... We have one prime and essential need: our dignity. But there is no dignity without freedom ... We prefer freedom in poverty to opulence in slavery.Ahmed Sà ©kou Tourà ©s statement to General De Gaulle during the French leaders visit to Guinea in August 1958, as quoted in Robin Halletts, Africa Since 1875, University of Michigan Press, 1974. For the first twenty years, we in Guinea have concentrated on developing the mentality of our people. Now we are ready to move on to other business.Ahmed Sà ©kou Tourà ©. as quoted in David Lambs The Africans, New York 1985. I dont know what people mean when they call me the bad child of Africa. Is it that they consider us unbending in the fight against imperialism, against colonialism? If so, we can be proud to be called headstrong. Our wish is to remain a child of Africa unto our death..Ahmed Sà ©kou Tourà ©, as quoted in David Lambs The Africans, New York 1985. People of Africa, from now on you are reborn in history, because you mobilize yourself in the struggle and because the struggle before you restores to your own eyes and renders to you, justice in the eyes of the world.Ahmed Sà ©kou Tourà ©, as quoted in The Permanent Struggle, The Black Scholar, Vol 2 No 7, March 1971. [T]he political leader is, by virtue of his communion of idea and action with his people, the representative of his people, the representative of a culture.Ahmed Sà ©kou Tourà ©, as quoted in Molefi Kete Asante and Kariamu Welsh Asantes African Culture the Rhythms of Unity: The Rhythms of Unity Africa, World Press, October 1989. In the history of this new Africa which has just come into the world, Liberia has a preeminent place because she has been for each of our peoples the living proof that our liberty was possible. And nobody can ignore the fact that the star which marks the Liberian national emblem has been hanging for more than a century the sole star that illuminated our night of dominated peoples.Ahmed Sà ©kou Tourà ©, from his Liberian Independence Day Address of 26 July 1960, as quoted in Charles Morrow Wilsons Liberia: Black Africans in Microcosm, Harper and Row, 1971.

Disability And Chronic Illness In Nursing Essay

Disability And Chronic Illness In Nursing - Essay Example (A Beautiful Mind: 21-3-2005). Taking Melissa's case, lets discuss the various aspects of chronic illnesses. Chronic pain is not very responsive to narcotics and analgesics; it is more restrictive to different therapies of pain. Only a few patients can define an injury or pain as the cause of the illness, which is much lesser than the psychological feelings of depression and trauma, which such patients undergo. All these side effects may be the main cause for the chronic pain. (T.J. Murray, Chronic Pain Study). Chronic pain is an important social and medical problem for many reasons. It is very distressing to patients, as it affects their life and even their employment, and not very responsive to treatment. Chronic pain is associated with large financial, as in the case of Melissa, who did not get any sort of compensation or insurance for her treatment. In spite of its regularity and large costs, it becomes very difficult to understand and manage a patient, and ultimately becomes a cause of stress and confusion to everyone concerned with the patient. Chronic pain becomes the main cause of irritation for everyone - the patient, his or her family and friends, the employers, the insurance and payment agencies, and their physicians. As the patients don't respond to treatment, the physicians try to find a cause for the illness. Annually around billion dolla... percent of all pain patients go on to become chronic, the chronic pain patients come up to around more than half of the total cost of compensation for the pain, and stand for an rising group of very distraught and suffering people. (T.J. Murray, Chronic Pain Study). It is very difficult to understand and assess people with chronic illness, and difficult to fairly take care and compensate such people. The patient can only experience the pain in such chronic illnesses, it is difficult for anybody to assess the pain, an outsider can only experience it, as the patient says the pain is there. Chronic pain is defined as constant pain for more than 6 months when normal healing should have been expected. Some of the steps, which can be taken to ensure better care for chronic patients, are Recognition of the emotional, physical, behavioral and psychological factors involved in patients with chronic pain. Educating physicians, nurses and other health care professional of the nature and management of patients with chronic pain. Adopting a proper rehabilitation program for chronic pain like, better care for trauma and pain, recognizing the characteristics and behavior of pain, stressing the need for improved activity and physical movement, even in the case of pain, accepting the aim to return to work early. (T.J. Murray, Chronic Pain Study). Apart from the illness, people like Melissa have to face the social stigma, associated to such disabilities. Scholars of the disability policy describe four different models of disability: A right model of disability which considers disability as the outcome of a sin, a medical model of disability which considers disability as a fault or sickness, which can be cured by medicines, a rehabilitation model, an outcome of the medical model,

Organizational Behavior in Best Buy Essay Example | Topics and Well Written Essays - 2000 words

Organizational Behavior in Best Buy - Essay Example they operate the Geek Sqaud which is a customer service business where they assist their customers both bin the Best Buy stores and in customers’ homes. Future Shop and Best Buy are two brands of large, broad-based customer electronics stores they operate in Canada. They also serve their customers through four websites - BestBuy.com, FutureShop.ca, Magnoliaav.com and GeekSquad.com. Their corporate vision is to make life fun and easy. The company is strongly associated with technology as they think technology should serve people. Since its inception in 1966 the company has grown steadily through innovation. They have overcome numerous challenges on the way and grown stronger. With a customer centric approach the employees have been trained to respond to their unique needs and aspirations. Changes in organizational behavior have become essential to sustain the market forces and competition. Employees at Best Buy are stressed out and find it difficult to maintain work-life balance. Organizations are constantly being challenged to develop new dynamic, adaptable structures. This is what Best Buy (BB) was experiencing till they decided to bring about a drastic change in their corporate culture. Attrition rate had increased at Best Buy when the company decided to introduce the ROWE (results-only work environment) program (ICMR, 2007). The vision of the program was that productivity should be measured by output and not by the number of hours spent at work. Turnover has reduced following the implementation of the program (Business Week, 2006). Change management is difficult and BB too faced problems. Implementing ROWE required a complete overhaul of people’s attitude towards work. There was a lot of confusion in the beginning. To manage change motivation is the key to empower the staff and get the front line managers to take collectively responsibility (Landale, 2004). When BB implemented this, they gradually found that employee engagement, a measure of employee

Improving Focus and Academics in the Classroom Environment with Sit-Sta

Attention-deficit/hyperactivity disorder (ADHD) is becoming an increasing problem for children in America. According to Understanding Abnormal Psychology, it is one of the most common disorders among children entering the classroom (Lyons, Martin, 2009). Although children have a lot of energy to burn, as they enter school they are required to sit still for long hours. Children with and without ADHD have had a hard time staying focused and have suffered academically. If the classroom environment is improved then children will be more productive and be able to focus for longer periods of time. Declining academic scores and increasing diagnoses of ADHD in children bring new challenges to the traditional classroom. Throughout a typical day physical activity among children in traditional public schools can be increased with an ergonomically structured classroom. Physical activity has been shown to increase memory and cognitive function among children and adults (Carlson, Fulton, Lee, Maynard, Brown, Kohl, Dietz, 2008). Additionally, physical activity helps lower the incidence of behavioral issues in the classroom and beyond (Carlson, et al, 2008). Evidence gathered regarding physical activity and cognitive and social development suggests that physical activity increases mental health and cognitive functions (Tomporowski, Davis, Miller, Naglieri, 2007). The classroom environment does not effectively consider the best ways for children to be attentive and succeed. Replacing traditional sit down desks with sit-stand workstations will improve the focus and academic achievements of children in school (Benden, Blake, Wendel, Huber, 2011). A sit-stand workstation with stool is a desk that allows students to either sit or stand... ...ng, CA: Horizon Textbook Publishing. Nemko, M. (2004-2012). The problem with boys. Retrieved from http://www.martynemko.com/articles/problem-with-boys_id1546 Sparks, S. D. (2011). Report points to widening gap in boys' educational attainment. Informally published manuscript, Retrieved from http://blogs.edweek.org/edweek/inside-school-research/2011/05/report_boys_college_readiness.html Telford, R. D., Cunningham, R. B., Fitzgerald, R., Olive, L. S., Prosser, L., Jiang, X., & Telford, R. M. (2012). Physical education, obesity, and academic achievement: A 2-year longitudinal investigation of Australian elementary school children. American Journal of Public Health, 102(2), 368-374. Zentall, S. S., Kuester, D. A., & Craig, B. A. (2011). Social behavior in cooperative groups: Students at risk for ADHD and their peers. The Journal of Educational Research, (104), 28-41.

Odysseus as an Epic Hero Essay

What is an epic hero? Homers’ â€Å"Odyssey† is about an epic hero named Odysseus and his quest home. â€Å"The Odyssey† begins after the Trojan war had left Odysseus trapped, pointlessly seafaring for 10 years after angering Poseidon, the god of the sea. He tries desperately to return home to Ithaka and his wife, Penelope, and newborn son, Telemachus. Odysseus then has many hardships upon which he overcomes through his intelligence and wit. Odysseus is an epic hero because he is intelligent, he listens to the god’s advice, and he is witty; able to think on his feet. With the help of the gods he can survive things most men couldn’t. First, nearing the end of the Epic, Odysseus continues to use his intelligence to overcome obstacles and hardships. Upon one attempt to return home, Odysseus must pass the island of the Sirens. He has his men plug their ears with beeswax but not before he tells them his place in the plan: â€Å"Take me and bind me to the crosspiece half way up the mast; bind me as I stand upright, with a bond so fast that I cannot possibly break away, and lash the rope’s ends to the mast itself. If I beg and pray you to set me free, then bind me more tightly still. Even though Odysseus gives into the weakness of the sirens’ song, he is unable to escape from the bonds of the rope and his previous intelligence saves him. Once he arrives in Ithaca, Odysseus once again uses his intelligence to overcome his suitors and reclaim his estate. When he first encounters the people of his land, he wisely chooses to remain anonymous, avoiding an unplanned struggle or fight. Odysseus then reveals himself to his son and few servants to plan an attack on the suitors. At a contest to see if anyone can string Odysseus’s bow, the hero plans his attack after stringing the bow and firing on the suitors. His son and servants have the other arms and they massacre the entire group of suitors. This was one of Odysseus’s final acts of brilliance to conclude the epic. Furthermore, there are many instances throughout the epic where Odysseus takes the advice of the gods to overcome the obstacles he is faced with. One of the first events is when Odysseus encounters Aeolus, the god of winds. Many men would not trust this god and not accept his secret bag of wind, believing it would be a plague of some sort. But, Odysseus accepts Aeolus’ bag of winds and treats him with hospitality. Another instance where Odysseus accepts the gods’ guidance is when the hero listens to Hermes on how to overcome Circe: â€Å"But Hermes met me, with his golden wand, barring the way-a boy whose lip was downy in the first bloom of mankind, so he seemed. He took my hand and spoke as though he knew me. † By Hermes insight, Odysseus eats the food that is given to him and patiently waits for the right time to strike. Odysseus subdues Circe and forces her to free his men from the bondage of swine. After living in luxury with Circe for a year, he listens to her advice on how to return to his homeland of Ithaca. Finally, one of the first obstacles Odysseus conquers is the defeat of the Cyclops. Once trapped in the cave of the one-eyed monster, Odysseus must devise a plan and fast, the giant had taken to consuming his men. This is where Odysseus’ wit comes into play. Cunningly, Odysseus gets the Cyclops drunk and allows him to fall into slumber. He then blinds the Cyclops with a red-hot spear, knowing intelligently enough that if he kills the Cyclops they will be trapped forever. Searching for help, the giant opens the cave. Earlier, Odysseus says: â€Å"My name is Nobody: mother, father, and friends, everybody calls me Nobody. When the blinded giant is seeking help from his brothers, he proclaims that, â€Å"Nobody† blinded him. Therefore, Odysseus and his men escape with their lives by the means of this hero’s wit.? In conclusion, through this intelligence and wit with advice from the gods, Odysseus overcomes all of his obstacles against all odds. Being a true hero, the Achaeans look up to Odysseus as a role model with his intelligence, wit, and godly insight. It is because of these three traits that Odysseus is considered an epic hero and is never to be forgotten.

Environmental Analysis A Company s Name Phone No

Environmental analysis Submission details Candidate’s name Phone no. Assessor’s name Phone no. Assessment site Assessment date/s Time/s The Assessment Task is due on the date specified by your assessor. Any variations to this arrangement must be approved in writing by your assessor. Submit this document with any required evidence attached. See specifications below for details. Performance objective In this assessment, you are required to complete analyses of the organisational environment to develop an understanding of potential competitors and allies, and the associated risks and benefits. Assessment description Complete a value chain analysis, PEST and SWOT for your organisation, plus analyses of the potential competitors and†¦show more content†¦Your assessor will be looking for: ââ€"  Evidence that you have analysed and identified the needs of the case study, and reflected these in the reviews and summary notes you have developed. Distance-based learners: ââ€"  Complete the assessment as per instructions, except that the meeting with your supervisor (the assessor) will be conducted via phone, Skype or another live telephone/video medium. Case study Having completed MacVille’s review of the vision, mission and values, you should then consider the environmental factors that could impact on MacVille’s goals and objectives. To help you with this assessment, you are provided with an industry consultant’s report that contains a recent and comprehensive review of the industry and general operating environment. Industry consultant’s report You have noted the following points from the report: ââ€"  New commercial espresso machines are being developed that use 30% less energy to run, with an innovative and more efficient heat exchanger. ââ€"  Planned changes in trade where all tariffs on imported goods, including espresso coffee machines, will be removed in line with the Government’s free trade policy. ââ€"  The development of the home consumer market for consumer espresso machines is experiencing high growth. ââ€"  The lifestyle trend towards eating out more frequently as the population ages and becomes more affluent. ââ€"  The prediction of a steady population growth rate for Australia from 22 million in 2010Show MoreRelatedEssay on Situational Analysis: Mobile Phones1191 Words   |  5 Pagesthe days when mobiles phones are considered as luxury thing to have with but now it has became the important part of our life to connect with friends and family members. (importance-of-mobile-phones-in-day-today-life) With the advancement in technology there is the advancement in cell phones also. Cell phones are converted in Android Phones. Android Phones is a smart phone running on Google’s open – source Android operating system. 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Character Analysis Of Hamlet In Hamlet - 730 Words

Hamlet is a character of melancholy because he is a very sad individual finding out that his very own uncle has killed his father. He is wanting to commit suicide but he’s contemplating it because it is a sin. He is not to fond of Claudius considering he was the one that had killed his father in the first place. â€Å"O most wicked speed, to post/ With such dexterity to incestuous sheets!/ It is not nor it cannot come to good/ But break my heart, for I must hold my tongue† This quote is showing how he is bitter towards the thoughts of his mother marrying his uncle. He finds that incest but if you look deeper this was not her brother it was his father’s brother. Hamlet is cynical from the way he says, â€Å"From the table of my memory/ I’ll wipe†¦show more content†¦I mean yes it’s ok to love your sister, but you do NOT have to tell the priest to go to hell and fight Hamlet over her. They are both similar because they are basically one in the same. What I mean by this is that they act the same. Hamlet is very upset and wants revenge against the person who has committed the crime of murder against his father. Same thing with Laertes. He’s upset the Polonius has been killed by Hamlet. Laertes is wanting to kill Hamlet, which he succeeds in, but then again people can argue that Laertes has killed himself instead of saying Hamlet killed him because Laertes is the one that had poisoned the tip of the sword and was going to cut Hamlet with it. So Hamlet got the sword that was found on the ground that had been poisoned and killed Laertes with it. Hamlet is envious just like Laertes because not only did Claudius kill Old Hamlet which is Hamlets father he had also â€Å"accidentally† poisoned Gertrude. If Claudius did not want Gertrude to drink the drink that had the poison in it what was the point of letting her drink it? I think he would’ve stopped her if he was so worried about it, right? But. Hamlet did not stop wanting revenge until he got his hands on Claudius which he did. His mother never believed him when he was telling her that Claudius had killed her ex husband and his father. In conclusion Hamlet and Laertes are the most similar and the mostShow MoreRelatedHamlet Character Analysis961 Words   |  4 PagesWhen one reads William Shakespeare’s Hamlet, it is easy to overlook the female characters as powerless and subservient. However, things are not always what they seem at first glance, as a further analysis of Gertrude and Ophelia suggests. Although the plot centers around Hamlet’s quest for revenge, these two female characters have a profound influence on what transpires. These women certainly play more significant roles than they seem at first. In Act I, Gertrude appears to be an unfaithful wifeRead MoreHamlet Character Analysis2058 Words   |  9 PagesWilliam Shakespeare. The play is a drama that includes a love story, betrayal, and a tragic ending. 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Shakespeare sets Hamlet up to illustrate the complexity of how one must deceive others to reveal the truth.  ¬Ã‚ ¬The coexistence of appearances and reality develops as the Danish court gets engulfed in a web of corruption, lies and d eception. Through how ShakespeareRead MoreHamlet Character Analysis729 Words   |  3 PagesWill Hamlet accept the new changes in his life? What is he capable of to be happy? After his father’s death, Hamlet will have to face the new changes in his hometown, Denmark. Shakespeare develops Hamlet’s character in relation to other characters in these soliloquies. Shakespeare develops Hamlet’s character in relation to the ghost of king Hamlet. To start the ghost says, â€Å"I am thy father’s spirit†(Shakespeare 60). King Hamlet’s ghost had appeared in Hamlet’s life after his death. At first HamletRead MoreCharacter Analysis Of Hamlet1065 Words   |  5 Pageswill be explaining where and when Hamlet talks about certain characters, to help explain how he thinks about them (ex: King Hamlet, Claudius, and Gertrude). This essay will help to explain Hamlet as well as his thought process throughout the book (story). In Act 1, Scene 2 (Gertrude) (Lines 141-145) Quote â€Å"That he might not beteem the winds of heaven Visit her face too roughly.—Heaven and earth, Must I remember?† In this first part from line 141 to 143 Hamlet says â€Å"Oh God, do I have to rememberRead MoreHamlet Character Analysis1502 Words   |  7 PagesWritten by William Shakespeare, Hamlet has a strong relationship with the authors society and era, being the late 1500’s to early 1600’s. Hamlet, a character is confliction with his society, shows different views and actions to his fellow Danish men. Shakespeare could create a character whom through Hamlet’s life choices, his own historical and cultural context and the state of Hamlet being in confliction with the Elizabethan-era and Nihilism showed immense differences from his society, which ShakespeareRead MoreHamlet Character Analysis816 Words   |  4 PagesHamlet is dealt circumstances in life that are not only unfair, but also that he has no control over. Hamlet’s father was murdered by his uncle, his mother quickly remarried to his murderous uncle, and his life is in complete shambles by any measurement. Hamlet is dealt some of the most difficult circumstances imaginable, and has no real ability to change the circumstances that he must deal with. Hamlet has no choice but to live in a world that he did not create for himself which is entirely unfair

What Kind Of Parenting Style Is The Best Overall Method...

What kind of parenting style is the best overall method for the most children? That is the question that will be explored as the three major styles of parenting are examined throughout this essay. I will be analyzing these three styles known as permissive, authoritarian and authoritative parenting. Each style has various levels of what Diana Baumrind classified as demandingness and responsiveness. These characteristics determine which style or category of parenting that a person best fits. The concept of the three major parenting styles allows a better understanding of the effects of parenting on a child’s behaviour and development. Children of permissive parents live their lives without knowing what a lack of freedom feels like. These kids have no understanding of rules, chores or being told what to do. They live a carefree childhood without the knowledge of responsibilities. These children are considered the to be the outcome of permissive parenting. This style of parenting was categorized by psychologist Diana Baumrind. She would describe children with permissive parents as immature and disruptive. One online article defines permissive parenting as â€Å"...a type of parenting style characterized by low demands with high responsiveness† (Cherry, â€Å"What Is Permissive Parenting?†). Baumrind categorized the three main parenting styles based on what she called demandingness and responsiveness. The more demanding or responsive a parent is determines which parenting style they have.Show MoreRelatedParenting Styles Diana Baumrind999 Words   |  4 Pages The way a parent parents a child has a dramatic effect on a child’s development. In fact, research has revealed that parenting styles can impact a child’s cognitive, psychological, and social growth, which affects children in the childhood years, teenage years and adolescence. The reason is that children develop through a number of stimuli, communication, and conversation, which surround them. Families provide a structured environment in which a child lives while parents serve as role models andRead MoreParenting Styles Of Parents And Western Parents Essay1446 Words   |  6 PagesParenting Styles Long before the birth of a child parents envision what kind of parenting style they want to use, and what kind of future that want their children to have. Soon-to-be parents are submerged into a land of questions and unknowns about everything from the nursery dà ©cor, safety products, old wives tales, and horror stories from the delivery room. There are guides, books, and blogs that can give you all sorts of information about those unknowns, but there really is no guide on how toRead MoreAuthoritarian Vs. 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However, each parenting style has its pros and cons and this is why I have chosen this topic. To find out how different parenting styles affect the performance of the child in theRead MoreAnalysis Of Battle Hymn Of The Tiger Mother1886 Words   |  8 PagesParenting is never a simple topic to discuss. This is because, for the most part, nobody is objective when it comes to parenting. Everyone has different experiences with different methods that worked or did not work. Mostly everyone has had some type of parental figure in their life, so nobody in unbiased in this discussion. However, something most can agree on is that children need love. How we choose to show that love is where the problems come in. Amy Chua, a self-proclaimed â€Å"tiger mother† whoRead MoreEvaluating the Most Effective Parenting Styles with Children for Positive Outcomes in the Home and Classroom2221 Words   |  9 PagesEvaluating the Most Effective Parenting Styles with Children for Positive Outcomes in the Home and Classroom. A parent is not only the mom who holds you close for nine months and then many years, or the dad who plays baseball with you, but also someone who is there from the start, guiding you to the right path of knowledge and teaching you how to stay on the right path on your own. For years psychologists have defined ways to correctly support a child to adulthood. Some people conclude parenting their childrenRead More Parenting Styles: What They Are and Why They Matter Essay2804 Words   |  12 Pagesadulthood for parents all over the world. Some people conclude their practice of parenting their children after the child reaches the age of 18, and some have the duty as a lifelong job. As years pass so do generations and media changes very constantly and plays a factor in how children act and respond to certain stimuli. There was a study done in 2009 and people in Poughkeepsie had answered a poll that revealed overall every age group finds it harder to raise a child in today’s day a nd age than itRead MoreAcademic Motivation : Mediating Variable between Parenting Style and Academic Achievement3869 Words   |  16 Pagesï » ¿CHAPTER I Introduction In childhood development, the most influential social unit is the family, specifically the parents. Parents are the primary persons who are responsible to teach good values and behaviour in children. Parents have different methods on how to transmit their values, skills, behaviour, and attitudes to their children. Most parents want their children to do well in school however not all parents are successful in this. When parents have a good way of handling their child, itRead MoreEFFECT OF PEER PRESSURE OF STUDENTS ACADEMIC PERFORMANCE IN SECONDARY SCHOOL5933 Words   |  24 PagesCHAPTER TWO Introduction Peers become an important influence on behavior during adolescence, and peer pressure has been called a hallmark of an adolescent experience. Peer conformity in young people is most pronounced with respect to style, taste, appearance, ideology, and values. Peer pressure is commonly associated with episodes of adolescent risk taking (such as delinquency, drug abuse, sexual behaviors, and reckless driving) because these activities commonly occur in the company of peers. AffiliationRead MoreDiscipline and Children: A Christian Perspective1591 Words   |  7 Pagesparents today they never had the proper instruction on how to discipline their children, and this is because they were disciplined the wrong way, since much of the discipline that they received was applied many times by neglect and even the physical abuse, and giving this as a result that they want to apply what they received, although this was applied in the wrong way. This is where the true way of how to discipline children begin to take shape, and it is precisely in these days when there are a lot

Sir Gawain Essay Free Essays

11-1-11 Chivalric But Still Human â€Å"The motto of chivalry is also the motto of wisdom; to serve all, but love only one. † (Honore de Balzac). The Chivalric code is a clutter of rules that contradict each other and challenge normal human behavior. We will write a custom essay sample on Sir Gawain Essay or any similar topic only for you Order Now These rules of chivalry are predominantly concerned with courage, honor and gentlemen- like- behavior, which play an important role in proving one’s faithfulness to the King. In the poem, Sir Gawain and the Green Knight, Sir Gawain proves to be a hero because he continually struggles against his human flaws to act in a heroic manner. Sir Gawain is acknowledged as a chivalric human because he is a courageous man who perseveres through difficult events and faces both human temptation and terror. Throughout Sir Gawain and the Green Knight, Gawain constantly battles to uphold the chivalric code, and in the end one can determine that Gawain did in fact uphold the chivalric code. To begin, Gawain upholds the law to be a courageous man in all circumstances. Near the end of the poem Gawain reaches the Green Knight’s castle to uphold his promise that they made a year and a day before. When Gawain arrives, he and the knight begin conversation and form an agreement to follow through with the terms. As the Green Knight describes what he shall do, Gawain says, â€Å"Never fear†¦ I’ll stand still and allow you to work as you like and not oppose/ you here† (91-95). At this point within the poem, Gawain has done everything to follow the code of chivalry. True bravery and courage is not found in many men, but Gawain is able to conquer this obstacle and prove that he is brave. In this instance, Gawain is allowing the knight to do as he pleases, which is to cut off his head. This demonstrates that he is a fearless man awaiting his death. Additionally, he does not choose to resist the punishment and run for his life, he takes in the punishment because he has the strength to accept his fate. Many men in this situation could not demonstrate this action, allowing the reader to conclude that Gawain has a strong sense of bravery, which is an important and crucial characteristic needed to uphold the chivalric code. As the story progresses, so does Gawain following and upholding the Chivalric code. The code, furthermore, includes such as acts of honor and noble behavior towards women. After the Green Knight has given his punishment to Gawain, he speaks words of truth to him saying, â€Å"A man who’s true to his word should have nothing to fear† (195-196). The Knight know that Gawain did nothing wrong the first two days, because he returned what he had received. Since he did not try to take her seductive kisses to the next level while being chaste towards the mistress, shows that he respects women. Respect and love towards women is an important contribution to the chivalric code. Furthermore, the demonstration of returning what was received for the two of the days shows that Sir Gawain was an honorable man to his host, by staying true to his vows exchanged three days earlier. Overall, Sir Gawain is shown to maintain the chivalric code by following four critical laws within the code of chivalry, yet still struggling with his many human weaknesses throughout the course of his journey. Despite the fact that Gawain upheld most of the chivalric code, some may think that he failed to uphold the code because of human mistakes. As the story begins, the Green Knight comes inside the castle, gets his head sliced off and then is miraculously fine, and he walks out telling Sir Gawain to find him in a year and a day. This series of events exemplifies to Gawain that he, himself, is not immortal and he should fear for his own life. When Gawain finally arrives at the Knight’s castle on the dreadful day, the knight explains, â€Å" But you have lacked a little, sir; you were less that loyal;/ But since it was not the sash itself or lust/ But because you loved your life, I blame you less† (207-209). All humans have, in some way, a in fear of death. This was the feeling that overcomes Sir Gawain, causing him to keep the sash that was given to him on the third day by the mistress. This action caused Gawain to fail to uphold the chivalric code because he was disloyal to the host. No other knight would be chivalrous enough to pass up a chance to save his life; each one is human which means they ultimately fear their own death. In the end, some would consider Gawain a failure, but in logical terms it was an opportunity too difficult to pass up by any human, showing that human flaws have interfered with Gawain’s journey to uphold the chivalric code. The knight agrees with this and understands that even though Gawain should uphold the code, he has to go through some loopholes. This understanding by the Green Knight later comes about in the conversation between Sir Gawain and the Green Knight, the Knight states, â€Å"You are the finest man that ever walked this earth†¦ so Gawain indeed stands ut above all other Knights† (204-206). Even though Gawain has showed disloyalty to the Knight, or at the time his host, the Green Knight is still able to state that he is a heroic knight. Gawain is considered one of the greatest knights, because he knows that he is only making mistakes due to human flaws in his judgments, which difficult to overcome. But the Knight knows that he has the ability to reco gnize his mistakes and fix them. Overall, this shows that Gawain is trusted and trusted not to repeat his mistakes, revealing him to be chivalrous by then end of the poem. In conclusion, some may think that Gawain was not able to uphold the Chivalric code, but this is a false accusation, because he struggled due to his human flaws that would be impossible to overcome for any living being. Sir Gawain is able to uphold the chivalric code by conquering difficult tasks while following the rulebook. The Chivalric Code is a complex system that goes against many human flaws and behaviors. Gawain stays courageous, honorable and gentlemen-like through out his journey, even tough he has many battles with temptation and fear. Gawain tries with extreme patience to overcome his errors, but sometimes fails to do so, which shows that he is only human and that everyone makes mistakes but they have the ability to fix them. As Sir Gawain and The Green Knight ends, the reader concludes that even though Gawain did have some failures in meeting all of the exact laws the chivalric code, he is still able to uphold a majority the code of chivalry with prominence and pride. How to cite Sir Gawain Essay, Essay examples

Implementation of Internal Communication System †MyAssignmenthelp

Question: Discuss about the Implementation of Internal Communication System. Answer: Introduction: It is to inform you that even though we are getting a great response from our customers regarding our services, we have noticed some internal communication gap among the employees. Through our communication audit we have found that employees of Melbourne do not know much about employees of Sydney and Vice-Versa. This results in explaining the problem again when a customer called an operator from our company but different location. We are taking effective steps to implement companys employee chat room that is personally owned by our company and regular scheduling of meeting to discuss on the work progress along with effective training for improvising the communication process. We have worked a lot in promoting our brand to the target audience and now we decided to introduce some strategies to strengthen the interpersonal relation among employees.3. Problems The first problem that is identified is there is lack of knowledge in choosing appropriate way to communication tool while making the audience aware of the solution of their problem. According to a customers complaint, when he asked for demonstration of utilizing data pool, no pictorial representation has been used and the conversation was handles through telephone. Secondly, some smaller communication group has been noticed where not all employee are included and data of the group members are also outdated as a result, these employee, who left out the job designation also have the access to the companys chat between the existing employees. The last problem is that there is improper number of meeting in the floor. The result for the last months employee service shows that 53% of the employees say that the meeting is not properly conducted and the data are discussed more through e-mails rather than face-to-face conversation. In order to solve the problem for lack of knowledge of utilizing appropriate tool, training session has been planned. These training sessions will be paid sessions and employees have to attend each of the sessions. Situational assessments and on-job training will be the main purpose. The objectives are to implement the knowledge base in performing the job roles. A team among the existing employees will be selected for database management process. This database management will be incorporated with cloud technology in order to avoid any data redundancy. However, all employees will be provided the knowledge to handle the database. Companys personal chat space will also be formulated and all the employees of Data solutions will be present there irrespective of their branch location. The employees details are linked with the database that will allow us to omit employees from the chat space who are no longer associated with the company. The action plan for overcoming the ineffective inter-organizational meeting is to maintain a weekly roster for meeting so that all the team members can attend the meeting. Twice in a month a gathering will be conducted within office building in which team members of all the departments should be present. This meeting will be for enhancing the interpersonal relationship with others members. Skype meeting will also be incorporated for conducting meeting with the employees of other branch of same department. This will help you to know other employee better both in term of personal and professional grounds. Employee can share their experience and knowledge to accomplish organizational objectives. This memo is for highlighting the issues that Data Solution is facing within the workplace environment. It is highlighted that the company is getting the benefit that their employees are providing to them but it is expected to grow an effective relation among the employees for better organizational outcome. The paid training will help employee to get the motivation to attend the training sessions. Situational assessments will help you to identify the correct solution and mode of communication that you can use for conveying your message in an efficient way. Moreover, developing companys separate chat space will allow all the employees to connect together and the alignment of the database through cloud technology will help in maintaining the current and updated data of the employees. This approach will omit the problem of formulation of small groups and outdated data. Lastly, scheduling roaster for meeting will allow all the staffs to attend meeting and expressing their problem with others. The suggestions and ideas suggested from others can be considered and appreciated for better organizational outcome. Bibliography Bharadwaj, A., 2014. Planning internal communication profile for organizational effectiveness.IIM Kozhikode Society Management Review,3(2), pp.183-192. Castillo, D.J. and Perez, M.S., 2013. Integrated market-related internal communication: Development of the construct.International Journal of Market Research,55(4), pp.563-585. Hola, J. and Pikhart, M., 2014. The implementation of internal communication system as a way to company efficiency.E+ M Ekonomie a Management, (2), p.161. Men, L.R., 2014. Why leadership matters to internal communication: Linking transformational leadership, symmetrical communication, and employee outcomes.Journal of Public Relations Research,26(3), pp.256-279. Singh, A., 2013. Achieving sustainability through internal communication and soft skills.IUP Journal of Soft Skills,7(1), p.21. Young, A.M. and Hinesly, M.D., 2014. Social media use to enhance internal communication: Course design for business students.Business and Professional Communication Quarterly,77(4), pp.426-439.

Industry free essay sample

Outline the three decision-making processes, methods, or models found through websites or other online resources. Each team is required to: †¢ Present a summary of your findings to the class. †¢ Compare and contrast the mission, vision, and values for each type of organization. While research various methods and processes to decision making I came across an article related to the DECIDE model for decision making. The steps are as follows: 1. D = define the problem. 2. E = establish the criteria. 3. C = consider all the alternatives. 4. I = identify the best alternative. 5. D = develop and implement a plan of action. 6. E = evaluate and monitor the solution and feedback when necessary (Kristina L. Guo PhD, 2008). Step 1 essentially is defining what the problem is, why the problem exists, and why the problem needs to be resolved. Step 2 when making a decision on how to fix issues within any organization there must be a list of criteria that should be met such as the organization’s mission and customer satisfaction. We will write a custom essay sample on Industry or any similar topic specifically for you Do Not WasteYour Time HIRE WRITER Only 13.90 / page Step 3 There always needs to be a plan B, it is important to discuss all options within the organization on how reduce problems, risks, and how quality can excel. Step 4 Identify the best alternatives, this is the process by which the organizations reviews all alternatives and identifies the ones that best fit the needs of the organization and consumers. Step 5 Plan of action would include developing a plan and course of action on the problem resolution which would include implementation of rules and regulations to ensure resolution for the present and future. Step 5 the evaluation phase is the phase where managers would monitor the rule and regulation implementation to ensure these are follow by employees, during this phase the manager would provide feedback on performance and how the issue is being resolved.

Online Restaurant Essays

Online Restaurant Essays Online Restaurant Essay Online Restaurant Essay EXECUTIVE SUMMARY HENNY PENNY is the first online fast food restaurant in the history of Pakistan. Our aim is to provide the quality food of your own choice at your door steps with the most convenient online ordering and payment system. OUR BUSINESS We take great pride and care to provide you with the best food and dining experience in the quick service online restaurant business. We believe eating sensibly, combined with appropriate exercise, is the best solution for a healthy lifestyle. Whether youre taking back lunch or bringing back dinner, HENNY PENNY has all your favorite chicken, salads, sandwiches, snacks, sweets and Beverages. HENNY PENNY also offers a variety of menu items for those who want lower fat, lower calorie choices etc. To help you further, weve provided nutritional information so you can make informed choices about what to eat. PURPOSE The purpose to start this business is to serve people of new era with a different and the most competitive style. The prime purpose is to generate profit by providing superb customer services. We aim to be leader in providing quality food items that fit into a balanced diet. Our aim is to provide the hygienic and delicious tastes that the customers have never tasted before. We want to add convenience in the lives of fast food lovers by providing them the most wonderful dining experiences at their doorsteps. THE MOST FREQUENT CUSTOMER COMPLAINTS: ? You cant get a table during busy periods of the day ? Food is cooked too far in advance of when I order it ? Food is not served hot enough ? Their food doesnt stay hot if you take it home ? Packaging for take-out food doesnt keep it warm ? Restaurant is too crowded during meal times ? They dont use high quality meat ? Takes too long to get your order ? People who come in after me get served before I do You have to wait too long when you go back to buy something else FEATURES OF ONLINE RESTAURANT ? Aiming to serve you in a way that is more convenient than ever. ? Our restaurant caters you 24/7 a week. ? This e-restaurant allows greater customer service relationship by providing enhanced service to their customers. ? Our e-service ensures hygienic, nutritious, healthy food with quick delivery. ? Customers can ca ncel or change the order by simply clicking without disturbing their busy schedules. ? Calorie guide and nutritional facts are displayed with each food item to help the customer to make the most appropriate choice. With the unique ordering system, clients can choose from a wide variety of food offerings available in menu. ? Clients make their food selections and designate the day and time the food should be delivered. ? Once the order is placed, HENNY PENNY remains in contact with the customer to ensure that food is prepared according to the clients instructions and then confirms the on-time delivery. VISION STATEMENT The companys goal is that of a multi-faceted success. Our first responsibility is to the financial well-being of the restaurant. We will meet this goal while trying to consider; the effect of our products on the health and well being of our customers (and our staff), ? the impact that our business practices and choices will have on the environment, and ? The high quali ty of attitude, fairness, understanding, and generosity between management, staff, customers, and vendors. Awareness of all these factors and the responsible actions that result will give our efforts a sense of purpose and meaning beyond our basic financial goals. MISSION STATEMENT Change the way, food is served† Tom Peter’s, the Management Guru states: Any business that does not change will be dead in five years†. 2008 will go down in history as the year of change, but still retailers who prefer the old days and are, alas, losing market share. Businesses don’t change for the sake of change, businesses generally change because the consumer either asks or forces them to change. It is not the industry that is forcing change; it is you as consumers. CORE VALUES AND PHILOSOPHY ? Customer satisfaction through offering high quality food with exceptional service and good value. ? Be topical, not typical. ? Constantly involve the team in the ideas loop. More emphas is placed on the caliber and training of frontline people ? We take great pride in serving each other, our customers and our communities. ? We seek continuous improvement in all that we do. ? Build trust relation ship with customers by promoting love and expertise. ? We value a sense of urgency and emphasize an innovative, entrepreneurial approach to business. ? We expect fairness and mutual respect in all our activities. ? We know our success depends upon the initiative we take individually and our ability to work as a team. GOALS ? We are committed to exceeding our customers expectations every time. We aim to be market leader by providing the superb customer experiences to all our customers and thus by gaining their loyalty. ? We will seize every opportunity to innovate and lead the industry on behalf of our customers. ? Our goal is to increase the profitability and reputation of business. PROPOSED BUSINESS LEGAL STATUS Although the legal status of business tends to play an import ant role in any setup, the proposed fast food business is assumed to operate on a sole proprietorship basis which may extend to partnership in case of addition of new products that might add significant Business to the existing setup. INDUSTRY ANALYSIS Although the restaurant industry is very competitive, the lifestyle changes created by modern living continue to fuel its steady growth. More and more people have less time, resources, and ability to cook for themselves. Trends are very important and HENNY PENNY is tasking interest to provide lighter, healthier foods at moderate to low prices. THE RESTAURANT INDUSTRY TODAY The food service business is one of the largest industries in the country. This number has been increasing for the past seven years. In the past five years the restaurant industry has out-performed the national GNP by 40%. The reasons given by the Folkney Report (November 1994) are 1) lifestyle changes, 2) economic climate, and 3) Increase of product variety. There are 600 new restaurants opening every month and over 200 more needed to keep pace with increasing demand. FUTURE TRENDS STRATEGIC OPPORTUNITIES The predicated growth trend is very positive both in short and long-term projections. Folkney states that â€Å"as modern living creates more demands, people will be compelled to eat more meals away from home†. The DMR Industrial Report (April 1995) estimates this as high as 30% over the next five years. In 1988 The National Restaurant Association released the Foodservice Industry 2000 report that forecasted how the industry might look in the year 2000. Some highlights from the panels findings:  · Consumers will spend a greater proportion of their food dollar away from home.  · Independent operators and entrepreneurs will be the main source of new restaurant concepts.  · Nutritional concerns will be critical at all types of foodservice operations, and food flavors will be important.  · Environmental concerns will receive increased attention. OUR CUSTOMERS/TARGET MARKET All the youngsters, children and fast food lovers who want to get the most exclusive and the more innovative dinning experience WHO EATS FAST FOOD The food concept and product image of HENNY PENNY will attract 3 different customer profiles;  · THE STUDENT more and more young people have developed healthy eating habits. Some also go through a health food phase while in college.  · THE HEALTH CONSCIOUS PERSON OF ANY AGE OR SEX this includes anyone on a restricted or prescribed diet or those who have committed to a healthy diet.  · CURIOUS AND OPEN-MINDED if you try it, you will like it. Through marketing, publicity, and word-of-mouth, people will seek out a new experience and learn that nutritious food can be tasty, fun, convenient, and inexpensive. WHEN DO PEOPLE EAT FAST FOOD ? Lunch (44%) ? Morning snack (40%) ? Afternoon snack (31%) ? Dinner (19%) ? Evening snack (14%) ? Breakfast (12%) The average person (over the age of 12) eats at a fast-food restaurant an average of 9. 2 times monthly. COMPETITIVE ANALYSIS HENNY PENNY is not without competitive pressures. Chief competitors include Yum! Brands, McDonalds, etc Yum! Brands are the worlds largest, with 33,000 restaurants in over 100 countries. Four of the companys highly recognizable brands, KFC, Pizza Hut, are global leaders of the Mexican, chicken, pizza, quick-service food categories. Yum! has a workforce of 272,000 employees and is headquartered in Louisville, Kentucky. McDonalds Corporation (McDonalds) is the worlds largest foodservice retailing chain with 31,000 fast-food restaurants in 119 countries. The company also operates restaurants under the brand names The Boston Market and Chipotle Mexican Grill. McDonalds operates largely in the US and the UK and is headquartered in Oak Brook, Illinois employing 447,000 people. MAJOR COMPETITORS ? McDonald’s ? KFC SWOT ANALYSIS HENNY PENNY restaurant is well positioned to leverage its strengths and address reasonable threats, weaknesses, and opportunities. The table below highlights these Strengths, Weaknesses, Opportunities, and Threats. Strengths  · It’s the first online fast food restaurant in the history of Pakistan  · Menu reflects demand for fresh, healthy and fast food.  · Use of non-traditional channels.  · Partnering with the Pakistan food association  · Customizable menu offerings.  · Staff training is structured and designed to assure rapid start-up and success.  · Convenience is an important factor of fast food restaurant i Weaknesses Employee turnover is high.  · Lack of trust of general public about online order placing and then finally get their desired food item Opportunities  · Continue to Grow Business in the whole country  · Update website decor to encourage more dine-in business.  · Improve Customer Service Model.  · Continue to expand channel opportunities to include event wagons.  · Expand packaged dessert offerings.  · Continue to revise and refresh menu offerings.  · Develop more partnerships with movie producers and toy manufacturers to promote new movie releases through childrens menu packaging and cobranding opportunities. Threats  · Food contamination  · Competition.  · Economic downturn.  · Government policies  · Bird Flu  · People with the access of internet only can place online orders. COMPETITIVE STRATEGY There are three major ways in which we will create an advantage over our competitors: 1. Product identity, quality, and novelty 2. High employee motivation and good sales attitude 3. Innovative and aggressive service options NUTRITION CALCULATOR HENNY PENNY serves a wide range of quality foods that can easily fit into individual diet needs based on the principles of balance, variety and moderation. Our varied menu and range of serving sizes make it easy to fit our food into a balanced diet and to create a range of meal combinations that fall within recommended guidelines for calories, fat and other nutrients. Concerned about fat content? Need a special order? With our cooking system, customers can special order various menu items to help meet their nutrition needs. . Today, building on our Food Facts program, nutrition information is also included on our double-sided tray liners and on posters that are conveniently located near our front counters. Also, customers can get nutrition information online. Simply visit our Nutrition Calculator for nutrition and ingredient information and to customize menu items to your needs. HENNY PENNY is also helping you learn more about our food by adding nutrition information on some of our packaging. Some of our packaging now includes the HENNY PENNY Nutrition Chart Our goal is to provide you with the information you need to assist you in making sensible decisions about balance, variety and moderation in your diet. FOOD QUALITY ASSURANCE The bedrock of all our socially responsible supply efforts is our commitment to ensuring that all the foods and beverages we serve our ustomers are safe. We do business only with suppliers that share this commitment and work with them to continuously monitor, test, and track our ingredients. We have stringent standards and checks in place in critical areas throughout the food supply chain- from fork to farm. PURCHASING HIGH-QUALITY SAFE FOOD PRODUCTS Companies that supply food products to the HENNY PENNY must ha ve a number of food safety programs in place. They include, among others, programs for sanitation, pest control, and microbiological control, and a hazard analysis critical control point (HACCP) plan and program. HACCP is widely recognized, worldwide, as an effective method of preventing food-borne illnesses. ENSURING FOOD SAFETY AT THE RESTAURANT LEVEL Food safety training begins the first day an employee arrives for work, with an orientation to our standards. It is reinforced and expanded in the curricula and materials that prepare restaurant employees for more advanced positions. Shift managers must successfully complete an entire course in food safety before being certified as capable of managing a shift alone. Our Operations and Training manual for restaurant managers includes a whole chapter on food safety, with requirements and guidance that cover all the critical control points at the restaurant level- from supply and delivery through storage, preparation, and holding. Food safety procedures are monitored by staff operations consultants, who regularly visit our restaurants to advise managers on operations. The consultants also conduct periodic restaurant operations reviews, which include assessments of food safety procedures. Managers are expected to correct any irregularities identified. Onsite assessments are also used to identify needs for expert assistance and for further development of our training programs. They are an important factor in evaluating company-operated restaurant managers and in deciding whether owner/operators are qualified for additional restaurants and for continuation within the System. INVENTORY MANAGEMENT SYSTEM OF HENNY PENNY Just-in-Time (JIT) inventory is the big thing right now in operations. HENNY PENNY is another example of a JIT system wherein henny penny’s doesn’t begin to cook its orders until a customer has placed a specific order. Now, due to more sophisticated burger-making technology (including a record-breaking bun toaster), henny penny is able to make food fast enough to wait until its been ordered. WHAT ARE THE BENEFITS FOR HENNY PENNY? The major benefits for HENNY PENNY are better food at a lower cost. HENNY PENNY has found something that allows them to improve quality and lower costs. Lets take a look at how it does both. 1. Improved Quality the benefits of a better tasting burger should be fairly apparent. Unless of course PACKAGING Packaging design is a fundamental part of our top quality customer service. Many of our enu offerings have unique packaging designs to provide insulation, help ensure food safety, and make them convenient for carryout. This gives us many ongoing opportunities to minimize the environmental impacts of our packaging and to provide industry leadership in natural resource conservation. you prefer aged burgers, the fresher burger is going to be higher quality if made fresh just f or you. The less obvious benefit is the higher quality customer service that arises from the JIT burger assembly. When HENNY PENNY waits for you to order the burger, they do a few things to improve customer service. First of all, when you place a special order, it doesnt send henny penny into a panic that causes huge delays. Now that HENNY PENNY is in the practice of waiting until you order a burger until they make it, they dont freak out when they have to make a special order fresh just for you. This higher quality customer service is subject to henny pennys ability to actually produce faster. Without this ability, henny pennys ordering costs would be sky-high because the costs associated with ordering would be the loss of customers tired of ordering fast food that really isnt fast. . Lower Costs The holding costs for burger parts are fairly high because of its spoilage costs. Frozen ground beef thats good today might not be so good in a few months. Once cooked, the same ground beefs spoilage rate shoots through the roof. Instead of having a shelf life of months or weeks, the burger needs to be sold within 15 minutes or so. The holding costs go from roughly 20% per week to 100% per hour. For HE NNY PENNY, the benefits of JIT are fairly clear Henny Penny’s suppliers play a pivotal role in our success, providing quality products at competitive prices. Together, suppliers and the Company create new products, help reduce costs and ensure our customers receive the same great taste of henny penny in every community across the country. In essence, we shop where our customers shop our shopping basket is just a bit bigger! Henny penny buys and serves the same wholesome foods our customers use at home, supplied by brand name companies which Pakistanis know and trust. RAW MATERIAL SURVEY RAW MATERIAL SURVEY The adequate material will be available to support our project from local market suppliers like KN, Dawn bread. Raw material used in our products belongs to the following categories ? Natural form ( chicken , vegetables, rice) ? Finished form ( oil, bread bun, butter cheese ,spices, beverages) PRODUCTS Chicken Piece Chicken Burger Chicken Sandwich Coke Chicken Cheese Egg Sandwich Sprite Burger Club Sandwich Fanta Products Fried Chicken Burgers Sandwiche s Salads Beverages Zinger Burger French Fries Product Raw material used Fried chicken Chicken, floor, oil, spices Burger Bun, chicken ,floor, oil, mayonnaise, salad, cheese Salads Fruits, Vegetables, chicken, pasta, macaronis Sandwiches Bread, chicken, egg, vegetables ,butter, mayonnaise French fries Potatoes, oil Production process flow Fried chicken Burger Rice Sandwiches French fries Raw material Raw material raw material Raw material Raw material Freezing Freezing Cutting Cutting Pealing Marinating Marinating Cooking Mixing Cutting Frying Frying Serving Filling Washing Serving Filling Serving Frying Serving Serving Operating Facilities and Equipment to run the business: 1. Kitchen Equipment ? Commercial Fryers ? Hot Food Storage ? Steam Equipment ? Commercial Ovens ? Wood Cabinet Carts ? Work Tables Tissue rolls ? Cutlery sets ? Freezers ? Generators ? Microwaves ? Waste bins 3. Cooking equipment ? Restaurant Toasters ? Sandwich Grills ? Sandwich Press 2. Kitchen apparels ? aprons ? bandannas ? caps hats ? chef coats ? chef hats ? face masks ? finger guard ? kitchen gloves 4. Stationary ? Register rolls ? Sales b ook ? Tape p roducts ORDERING SYSTEM It is now easier than ever before to order a fast fo od delivery from your local takeaway because you can do it over the internet. Using this website, you can HENNY PENNY fast food restaurants in your local area and see the entire menu online. Ordering is just a matter of clicking on what you want and entering your address. The order be sent to the fast food restaurant for delivery to you its as easy as that. Best of all its completely free! You dont have to be a member to use this website but if you sign up for a free account, it will make ordering food even easier in the future. You can store all your details so that you only have to enter them once. Signing up also lets you to see a past history of all your orders. You can even see your favorite meals and quickly reorder them. Ordering ou start by entering your postcode. Check out the list and select whichever type of food that you feel like. Instead of ordering by phone and going for your usual burger and chips, you get to see the full menu of this fast food place. Decide what you want and simply click on it to add it to your shopping list. Youll see this at the left of the screen and it shows you everything youve ordered along with the total price. we give you the ch ance to customize your order by selecting the type of sauce you want on your burger or whether you want salad on your kebab. In your shopping list, you might see a cross like this next to an item. This means that you can customize this item. Just click on it to see all the choices you have. When youre sure youve chosen everything you want, just click on Place Order. After letting us know the delivery address of your order and choosing whether you want to pay by cash or card, just sit back, relax and wait for your food. What happens next? At any time, you can check on the status of your order by using the order tracking system on this website PAYMENT PROCEDURE ? On line payment through credit cards in cash at the time of delivery of order LOCATION To run the business we have selected the most favorite site of fast food lovers i. e. M. M ALAM Road DEPARTMENTS OF FAST FOOD RESTAURANT ? Finance department ? marketing department ? Operations department ? purchasing department ? customer services department Finance department: This department is responsible to arrange the cash inflows of the business. it also id entifies the sources from where the finances can obtain to run the business operations smoothly. Basic source of financing are: ? Banks. ? Credit Unions ? Family Network of connections With the loan provision proper accounts of cost and revenues are maintained round the year. Such as: Average Sale per Customer = Total Sales / Number of Customer transactions This can be done by the year, month, week or day. The important thing is sales members need a target to aim for and this is one of the most effective ways of doing this Sales per Full time Team Member = Total Sales / Number of full time equivalent team members. To allow you to benchmark with other businesses you need to look at full time equivalent team members to get a comparable figure Labor Costs as a Percentage of Sales = All payroll expenses related to Sales x 100 Total Sales. This tells you the cost of doing business with your present team Return on Investment: there are two ways of doing this: Return on Total Assets (ROA %) = Earnings before Interest Tax (EBIT) x 100 Total Assets Return on Equity (ROE %) = Earnings after Tax (EAT) x 100 Owners Funds NOTE: An old saying If you cant measure it then you cant manage it. Marketing department: The marketing department focuses on designing colorful advertising and promotion materials. WE BELIEVE: Your team has the ideas that can help you be topical. Typical businesses tend not involve the team in marketing strategies. Topical businesses constantly involve the team in the ideas loop. Once a month take a couple of hours to work â€Å"on† your business with your team, provide some refreshments, and brainstorm ideas. Set a budget (which could be nil) prior to the session so the team have a parameter to work within. The subject could include how to develop unique displays, marketing campaigns or advertising to get more people through your front door MARKETING PLAN SALES STRATEGY MARKET PENETRATION Entry into the market should not be a problem. The store has high visibility with heavy foot traffic all day long. The local residents and students always support new restaurants and the tourists do not have fixed preferences. In addition, $10,000 has been budgeted for a pre-opening advertising and public relations campaign. Marketing Strategy Focusing on the unique aspect of the product theme (healthy, tasty foods) a mix of marketing vehicles will be created to convey our presence, our image, and our message. Currently advertisement is being done through: ? E-mails Bill boards ? Advertisement on different entertainment sites ? Print media Operations department: This department focuses on preparing food efficiently Purchasing department: Is responsible to manage the adequate number of supplies and chicken purchases at the right time and in the right quantity. Customer services department Are concerned to tackle and answer the complaints of customers in the most con genial way. Any inconvenience faced by customers is tried to resolve through ? FAQs ? E-mails If youre having any problems with this website then please dont hesitate to contact us. You can find all our details on our contact page. If you have any problems or disputes with any of the fast food order that we serve, please contact us and we will investigate. We are also interested in your comment and suggestions. This website is for you so if you can think of anything we can help with, just let us know. MANAGEMENT REQUIRED TO RUN THE BUSINESS 1. Fast food manager 2. HR manager 3. Quality assurance manager 4. Training development officer CALIBER OF HR ? Excellent customer service skills ? Ability to lead and motivate teams and influence people Designation/type no owner 1 itchen supervisor 2 shift supervisor 3 cook 4 take away order taker 1 dish washer 2 cleaner 1 guard(12hour) 1 Total 21 ? Good organizational skills ? Energy and stamina ? Decision making ability and problem solving skills ? Strong communication skills, tact and diplomacy LONG-TERM DEVELOPMENT GOALS HENNY PENNY is an innovative concept that targets a new, growing market. We assume that the market w ill respond, and grow quickly in the next 5 years. Our goals are to create a reputation of quality, consistency and security (safety of food) that will make us the leader of a new style of dining. STRATEGIES Our marketing efforts will be concentrated on take-out and delivery, the areas of most promising growth. As the market changes, new products may be added to maintain sales. MILESTONES After the restaurant opens, we will keep a close eye on sales and profit. If we are on target at the end of year 1, we will look to expand it to other countries. RISK EVALUATION With any new venture, there is risk involved. The success of our project hinges on the strength and acceptance of a fairly new market. After year 1, we expect some copycat competition in the form of other independent units. Chain competition will be much later.